1. Overview
This Privacy Policy describes the types of information that Steenblik Co. LLC collects when you visit our website at https://www.steenblik.hair, when you contact us by email, by phone or through our web form, and when we deliver dimensional stone, masonry and related services to you. It also explains how we use, store, protect and share that information, and the choices you have about your own data.
We take your privacy seriously. Our business rests on trust with our customers, our suppliers and our community in Lehi, United States. We collect only the information we genuinely need to serve you, we keep it secure, and we do not sell your personal information to anyone. This policy is written in plain language so you can understand exactly what happens to your data from the moment you first reach our site to the completion of your masonry project.
2. Scope Of This Policy
This policy applies to all personal information that we process in connection with our website and our services. It covers information you provide directly, such as your name, your email address, your phone number and the details of your project, and it covers information we collect automatically, such as your internet protocol address and the pages you view.
The policy applies whether you are a homeowner planning a garden wall, a contractor ordering dimensional stone, a quarry supplying raw block, or simply a visitor reading about our work. We may refer to all of these people as you throughout this document. The company that controls your personal information is Steenblik Co. LLC, with its principal place of business at 3439 W Mitchell Dr, Lehi - 84048-7050, United States (US).
This policy does not apply to websites or services offered by other companies. If you follow a link from our site to a third-party service, that service has its own privacy policy, and you should read it before providing them with any information.
3. Information We Collect
We collect information in three broad categories. First, when you contact us or begin a project, you give us information directly. This includes your name, your email address, your phone number, your mailing address, a description of your project and any photographs or measurements you send to help us price and plan the work.
Second, we collect information automatically when you browse our website. This includes your internet protocol address, the type of device and browser you use, the pages you visit, the time of your visit and the website you came from. We use this information to understand how our site is used, to keep it secure and to make it faster and more useful for everyone.
Third, when you transact with us for masonry services, we may collect business information such as your company name, tax identification details and payment references. Payment itself is typically handled by secure payment processors, and we do not store full card numbers on our own servers.
We do our best to keep the information we collect to the minimum necessary for each task. When you ask for a simple estimate for a garden edging, we need little more than your name, a contact method, the location of the work and an idea of the area involved. When we move into a larger project with delivery and crane setting, we need more detailed site information, access details and scheduling preferences. We collect each piece of information only because it has a clear and practical purpose in serving you well.
4. How We Use Your Information
We use the information we collect for clear and limited purposes. We use your contact details to answer your questions, to prepare quotations and estimates, and to communicate with you about your project from the first inquiry through to final setting and handover.
We use your project description, measurements and photographs to plan the work, to select the right stone, and to provide an accurate price. We use your address and site information to schedule delivery and crane setting. We use your information to send you important notices about your order, to invoice you correctly and to handle any warranty or follow-up needs.
We may use anonymous, aggregated data about how visitors use our website to improve our design and content. We do not use your personal information for marketing you have not asked for, and we never sell it.
We will not use information you give us about a specific project for any purpose unrelated to that project without asking you first. For example, if you send us photographs of a wall you want restored, we use those photographs to plan the restoration and to give you an accurate price, and we will not share them with other parties or use them in our marketing materials without your clear permission. Our default is always to ask before we go beyond the task you handed us.
5. Legal Basis For Processing
We process your personal information on a few lawful bases that are standard for a business of our kind. When you request a quote or place an order, we process your information to take steps at your request and to perform the contract we have with you, which is delivering masonry products and services.
When we process your information to maintain records, to comply with tax and accounting law, and to meet other legal obligations, we do so because the law requires it. When we process information to protect our site, to prevent fraud or to defend our legal rights, we do so on the basis of our legitimate interests in running a secure and responsible business.
Where we rely on consent for a particular activity, we ask for that consent clearly and we always let you withdraw it as easily as you gave it.
8. Data Retention
We keep your personal information only for as long as we need it for the purposes described in this policy. We keep your contact details and project records for as long as our business relationship with you continues, and for a reasonable period afterwards to answer follow-up questions, to honour our warranties and to meet our tax and accounting obligations.
When we no longer need your information, we delete it securely or make it anonymous so that it can no longer identify you. The exact retention period depends on the type of information and the reason we hold it. For example, invoice and accounting records are typically kept for the period required by tax law, while your browsing data is kept for a shorter time.
If you ask us to delete your information, we will do so in line with the law and with any legal obligation we have to keep records. Where complete deletion is not possible because we must keep a record for tax or warranty purposes, we will restrict the information to that lawful purpose and stop using it for anything else.
9. Security Of Your Data
We work to keep your personal information safe. We use secure connections when data is sent to and from our website, we limit access to personal information to the people who genuinely need it, and we use reasonable technical and organisational measures to protect against loss, misuse and unauthorised access.
No method of transmission over the internet and no method of electronic storage is completely secure. While we strive to protect your data with strong and reasonable safeguards, we cannot guarantee its absolute security. You can help by keeping your contact details current and by not sharing sensitive financial information with us over unsecured channels.
If you believe that a security incident has affected you, please contact us immediately so we can look into it and respond. When we work with a third-party service on our site or in our operations, we review their security posture and require agreements that commit them to protecting personal information in line with this policy.
10. Your Rights
Depending on where you live, you may have certain rights over your personal information. These may include the right to access a copy of the information we hold about you, the right to ask us to correct information that is wrong or incomplete, and the right to ask us to delete your information under certain conditions.
You may have the right to ask us to stop processing your data, to limit how we use it, and to receive the data you have given us in a structured, machine-readable format, sometimes called the right to data portability. You may also have the right to object to processing based on legitimate interests and to object to any direct marketing.
If you are in a jurisdiction that grants you these rights, you can exercise them by contacting us at the details at the bottom of this policy. We will respond to valid requests within the time required by law, and we will not discriminate against you for exercising your rights. To help us process your request quickly, please tell us your name, the best way to contact you and the specific details of your request so we can find the relevant records.
11. Privacy For Children
Our website and our masonry services are directed at adults, homeowners, contractors and business customers. We do not knowingly collect personal information from children under the age of thirteen, and our site is not designed to appeal to children.
If you believe that a child has provided us with personal information without the consent of a parent or guardian, please contact us right away. If we learn that we have collected personal information from a child without appropriate consent, we will delete it without delay.
We encourage parents and guardians to supervise children online and to contact us if they have any concern about the handling of a childs information.
12. Third-Party Links
Our website may contain links to other websites that we do not operate, such as mapping services, payment platforms or industry resources. When you click a link to leave our site, you leave the scope of this Privacy Policy, and the policies of that third-party site, if any, will govern how they handle your information.
We include these links for your convenience, but we do not control and are not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policy of any site you visit before you provide them with personal information.
13. International Transfers
Steenblik Co. LLC is based in the United States and our business operates primarily in the Lehi region of Utah. Our website and related services may be hosted on servers located in the United States or in other countries chosen by our hosting and technology providers.
If you access our website from outside the United States, your information may be processed in a country where privacy laws differ from those in your home country. Where required, we take reasonable steps, such as contractual safeguards, to ensure that your information continues to be protected to a high standard when it is transferred.
By using our website and services, you understand that your information may be transferred to and processed in the United States, subject to this policy. When you contact us from another country, we will do our best to serve you well while also protecting your information to the standard you would expect at home. If we ever rely on a particular legal mechanism to make a transfer lawful, such as a set of standard contractual clauses, we will document and follow it.
14. Breach Notification
In the unlikely event that your personal information is involved in a security breach, we will act promptly to contain the incident, to limit any harm and to investigate how it happened. Depending on the sensitivity of the information and the legal requirements that apply, we will notify affected individuals and, when required, the relevant authorities.
Our notification to you will explain what happened, what information was involved, what we are doing in response and what steps you can take to protect yourself. We will keep you informed of our progress until the matter is resolved. Our aim is to be open and direct in these situations, because you should never have to wonder whether the people you trusted with your details are acting in your interest.
15. Changes To This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, or in the law. When we make material changes, we will revise the last updated date at the top of this page and, if the changes are significant, we will take reasonable steps to draw them to your attention.
We encourage you to review this policy periodically so that you stay informed about how we protect your information. Your continued use of our website and services after we post changes means that you accept the updated policy. If we make changes that require your consent under law, we will obtain that consent before applying them to the information we already hold.
16. Contact Us
If you have any questions about this Privacy Policy, about the information we hold, or about the rights you have over your data, you are welcome to reach our team. We will do our best to respond promptly and clearly.
Company: Steenblik Co. LLC
Address: 3439 W Mitchell Dr, Lehi - 84048-7050, United States (US)
Email: agent@steenblik.hair
Phone: +16076348283
Developer contact name: Zhang Chongyang
When you write to us, please provide enough detail so we can find the information you are asking about. We will verify your identity where appropriate before responding, and we will not charge a fee for a reasonable request to access or correct your data. We are a small masonry firm, and a real person reads every message we receive, rather than an automated reply. That means our answers reflect the practical reality of how we handle stone and the trust our customers place in us.